Welcome to Honey Zoo!
By accessing or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

🛒 1. General Terms

• Honey Zoo operates as an online store providing 100% pure and natural honey products.

• By visiting our site or making a purchase, you engage in our “Service” and agree to these Terms of Service.

• We reserve the right to update or modify these terms at any time without prior notice.

💳 2. Orders & Payments

• All prices listed are in PKR and include applicable taxes unless stated otherwise.

• Payment must be made in full before dispatch.

• We accept secure payment methods through approved gateways.

🚚 3. Shipping & Delivery

• Orders are processed within 1–3 business days after confirmation.

• Delivery time depends on your location (usually 2–5 business days within Pakistan).

• Honey Zoo is not liable for delays caused by courier services or external factors.

🔁 4. Returns & Refunds

• We ensure every jar is safely packed and sealed before shipping.

• Due to the perishable nature of honey, returns are only accepted if the product arrives damaged or tampered.

• To claim a replacement, please contact us within 24 hours of receiving your order with proof (photo/video).

🧾 5. Product Information

• All Honey Zoo products are 100% natural and free from additives.

• Color or texture may slightly vary due to seasonal changes — this is a natural property of raw honey.

• Always store honey in a cool, dry place and avoid direct sunlight.

⚠️ 6. Limitation of Liability

Honey Zoo shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

🔒 7. Privacy & Data

Your personal information (name, number, address, and payment details) is collected only for order processing and delivery. We never share or sell your data to third parties.

📞 8. Contact Information

For any questions, concerns, or support, please reach out to us:

📧 Email: info.honeyzoo@gmail.com
📱 Phone/WhatsApp: 0321-9151751